PBSA-Privacy-Policy

1. We respect your privacy

1.1. PBSA respects your right to privacy and is committed to safeguarding the privacy of our
customers and website visitors. We adhere to the Australian Privacy Principles contained in the
Privacy Act 1988 (Cth).
1.2. This policy sets out how we collect and treat your personal information.
1.3 “Personal information” is information we hold which is identifiable as being about you.

2. Collection of personal information

2.1. PBSA will, from time to time, receive and store personal information you enter onto our website,
provided to us directly or given to us in other forms.
2.2. This may include: names date of birth; job titles; contact information including addresses, email
addresses, phone numbers, fax numbers etc; demographic information; other information relevant to
the customisation of a document on the site; information about goods and services you have ordered;
information from enquiries you have made; information about your legal needs; information about your
business or personal affairs; communication between us; credit card information; other information
relevant to client interviews and/or promotions; and any other information requested on this Site or
otherwise required by us or provided by you.
2.3. We may collect additional information at other times, including but not limited to, when you
provide feedback, when you provide information about your personal or business affairs, change your
content or email preference, respond to surveys and/or promotions, provide financial or credit card
information, or communicate with our customer support.

3. How we collect your personal information

3.1. PBSA collects personal information from you in a variety of ways, including when you interact with
us electronically or in person, when you access our website and when we provide our services to you.
We may receive personal information from third parties. If we do, we will protect it as set out in this
Privacy Policy.

4. Use your personal information

4.1. Personal information is only collected in situations where you have consented; where there is a
legitimate interest to disclose the information and; where the disclosure of personal information is
required for the fulfilment of your contract with PBSA. Please consult our terms and conditions for
further information on the contractual obligations between users and PBSA.
4.2. PBSA may use personal information collected from you to provide you with information, updates
and our services. We may also make you aware of new and additional products, services and
opportunities available to you. We may use your personal information to improve our products and
services and better understand your needs.

5. Disclosure of your personal information

5.1. We may disclose your personal information to any of our employees, officers, insurers,
professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the
purposes set out in this Policy. Personal information is only supplied to a third party when it is required
for the delivery of our services.
5.2. We may from time to time need to disclose personal information to comply with a legal
requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal
proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights,
property or safety of PBSA, its customers or third parties.
5.4. If there is a change of control in our business or a sale or transfer of business assets, we reserve
the right to transfer to the extent permissible at law our user databases, together with any personal
information and non-personal information contained in those databases. This information may be
disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to
only disclose information in good faith and where required by any of the above circumstances.
5.5. By providing us with personal information, you consent to the terms of this Privacy Policy and the
types of disclosure covered by this Policy. Where we disclose your personal information to third
parties, we will request that the third party follow this Policy regarding handling your personal
information. We will ensure that third parties have stringent safeguards when handling your personal
information.
5.6. Personal information is only disclosed to third parties in situations where you have consented to
the transfer, where there is a legitimate interest to disclose the information and; where you are
contracted to provide this personal information.

7. Security of your personal information

7.1. PBSA is committed to ensuring that the information you provide to us is stored in a manner that
reasonably protects it from unauthorised access, modification, or disclosure. loss and misuse. We
have put in place physical, electronic and managerial procedures to safeguard and secure information
and protect it.
Privacy Policy
7.2. The transmission and exchange of information is carried out at your own risk. We cannot
guarantee the security of any information that you transmit to us, or receive from us. Although we take
measures to safeguard against unauthorised disclosures of information, we cannot assure you that
personal information that we collect will not be disclosed in a manner that is inconsistent with this
Privacy Policy.
7.3 There are some security tips that you can use to help protect, like never sending passwords,
checking for a padlock icon and ‘https://’ in your browser’s address bar, make sure that your device
has the latest security updates, keep your internet browser up to date, run anti-malware software on
your devices. It is important to be aware of scammers, hoaxers and criminals who want your personal
information. These scams can come via email, phone or other means. Some scams can pretend and
look very real.

8. Access to your personal information

8.1. You may request details of personal information that we hold about you in accordance with the
provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold
about you or believe that any information we hold on you is inaccurate, out of date, incomplete,
irrelevant or misleading, please contact us at the details below.
8.2. We reserve the right to refuse to provide you with information that we hold about you, in certain
circumstances set out in the Privacy Act.

9. Complaints about privacy

9.1. If you have any complaints about our privacy practices, please feel free to send in details of your
complaints to ‘PBSA – PO Box 1395, Bakery Hill 3354, Victoria, Australia. We take complaints very
seriously and will respond shortly after receiving written notice of your complaint. PBSA is the data
controller for the purposes of the personal data processed under this privacy policy.

10. Changes to Privacy Policy

10.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy
at any time, in our sole discretion and all modifications will be effective immediately upon our posting
of the modifications on our website or notice board. Please check back from time to time to review our
Privacy Policy.

11. Website

11.1. When you visit our website
Privacy Policy
When you come to our website we may collect certain information such as browser type, operating
system, website visited immediately before coming to our site, etc. This information is used in an
aggregated manner to analyse how people use our site, such that we can improve our service.
11.2. Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website
uses to identify you when you come back to the site and to store details about your use of the site.
Cookies are not malicious programs that access or damage your computer. Most web browsers
automatically accept cookies but you can choose to reject cookies by changing your browser settings.
However, this may prevent you from taking full advantage of our website.
11.3. Our website may from time to time use cookies to analyses website traffic and help us provide a
better website visitor experience. In addition, cookies may be used to serve relevant ads to website
visitors through third party services such as Google Adwords. These ads may appear on this website
or other websites you visit.
11.4. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links
are meant for your convenience only. Links to third party websites do not constitute sponsorship or
endorsement or approval of these websites. Please be aware that PBSA is not responsible for the
privacy practises of other such websites. We encourage our users to be aware, when they leave our
website, to read the privacy statements of each and every website that collects personal identifiable
information.

12. How to Contact Us

12.1. Thank you for reading our Privacy Policy. If you have any questions relating to this Policy, please
contact us via the details below.