The PBSA POS Jobs module is a complete solution to allow you to easily log a job, track part use and labour, then convert it to an order to invoice out to your customer for collection.
Jobs Module
Track serials through jobs and sales
Combined with our advanced inventory module, the jobs module can allow you to easily log the serial for the hardware being repaired through the entire process right through to customer collection, ensuring accurate warranty traceability and that the correct item goes to the correct person.
This is particularly important for IT repairs, where each component of a job might have its own serial that needs properly tracked, alongside labour and other parts.
By using an all in one solution PBSA POS makes this easy to navigate for staff, reducing time spent on paperwork notably.
Allocate staff, set priority, and know your jobs are managed right
In the jobs module you can quickly allocate a job to a specific staff member, set a priority, and even add job specific notes.
For staff they simply log in, see their jobs, and start adding parts plus labour as they go or at the end so that you know when its complete the customer is billed right with the job accurately logged.
Working with clients in mining parts & repair, along with truck & auto repair, we have found taking the difficulty out of the paperwork can heavily cut down on wasted labour without taking away from all the reporting advantages management.
Track stock demands and advanced reporting
Instead of using three systems, PBSA POS Jobs module allows you to have your jobs feed directly into your inventory management by allocating and using stock, along with our inbuilt reports server letting you easily see the important data on your device of choice.
Because our reports server is accessible as a webpage, we can readily set up access on your phone, tablet, laptop, or in office desktop, or all of them so you can always check important information before placing orders or making labour decisions for the coming periods. Additionally with our dashboard you can also rapidly check daily sales, staff sales performance, and other key metrics with no more then a glance at your phone.
Customer notifications and pickups made simple
Email and SMS notifications are built straight into the jobs module, meaning no more phone calls or missed pickups as your customers are readily notified via their preferred communication method that their job is completed.
Using a combination for your customers is critical, as we found in agricultural manufacturing and repairs SMS is key to reaching farmers during their busy days, while when working with transport or mining companies email is important to loop in the right people.
With our customer cards designed for businesses as well as individuals you can also set up contacts for different types of emails, so that the person who needs to collect the product knows its ready but their accounts payable get the invoice, without any extra work of the staff making it a one click task.
